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"Great things are not done by impulse, but by a series of small things brought together."

Vincent van Gogh


WHAT OUR CUSTOMERS ARE SAYING


From: Brenda Durden
To: Jerry Corder
Subject: Hampton Inn Biltmore Square, Asheville, NC


We just had our first complete inspection (which they say many do not pass) after our PIP was completely finished and passed with high marks. The inspector again was so complimentary of the great job. Phil Cordell, the Sr VP of the Focus Service Brands for Hilton, was in this past weekend and just loved our changes. Great job to all of you!!! We could not be happier. **The changes in the Homewood Suites lobby look fabulous! Kudos to Cullene for great choices. It is very updated and beautiful. We will be in touch!

Brenda



From: David Dunn
To: Nancy Sanderson
Subject: FW: Holiday Inn Express and Suites 2010 Renovation Award


To All:

Please review the attached notification from Jim Abrahamson, President of IHG, where he announces that our Holiday Inn Express Hotel and Suites has been selected as a 2010 Renovation Award winning hotel based on the quality of work performed and of the significant improvements recently completed during the renovation. The hotel will receive special recognition during the upcoming IHG Annual Conference in October.

We would like to offer a special note of thanks to Nancy Sanderson with Hospitality Contract Services, (HCS).
She and her team selected a dynamic design scheme for the hotel creating a dramatic transformation from the previous decor.
I encourage each of you to visit and tour the hotel to experience and see first hand just how beautiful the hotel has become.

Again, we offer our thanks and congratulations to all those who participated in this project, as we are so proud of their accomplishments.

Kindest Regards,

R. David Dunn
President



From: Doris Hardin
To: Jerry Corder
Subject: Hampton Inn, Huntsville, AL


Have I told you lately what a pleasure it is doing business with you? If all of my vendors were as wonderful as the people at HCS, my job would be so much easier. Thank You!!

Doris Hardin
General Manager
Hampton Inn Huntsville
4815 University Drive
Huntsville, AL 35816



Over the past 15 years, our company, Mountaintop Management, LLC, the management entity for our various hotel investment partnerships, has relied on the expertise of the principals of Hospitality Contract Services almost exclusively for the purpose of furnishing our hotel assets, whether new ground-up construction or refurbishing of existing assets. Mr. Jerry Corder has been our principle contact and we have been extremely satisfied with the accuracy of his estimates and the promptness of his delivery of the product to our properties. Mr. Corder and his associates are most knowledgeable professionals in their fields, dedicated to serving their clients with integrity and thoroughness. I would heartily recommend HCS to anyone in the hotel industry embarking upon a new development or refurbishing an existing hotel property.

Sincerely,

Bryan E. Nearn

Bryan E. Nearn
Chief Executive Officer
Mountaintop Management, LLC



To: Skip Bolton
Subject: Hampton Inn Lexington

Skip,

I wanted to let you know that we received an OUTSTANDING!! on our Quality Assurance evaluation from Hampton. The inspector was so impressed with all of the changes and she was very complimentary of the colors used in the lobby and guestrooms.

This was my first outstanding as a GM, so I wanted to say "Thank You" for all of your help. You and Chris have gone out of your way to help us get this project completed and in the process have been so helpful, kind and easy to work with. I could not have gotten through this without you.

So again - a great big "thanks".

Teri



To: Skip Bolton
Subject: BELLINGHAM HAMPTON

Hi Skip,

I thought I would send you some pictures of the completed lobby and corridors, so you can see what a great job you and your design team have done! We are very happy with the results. Thank you so much for your help and expertise.

Sincerely,

Peggy



Over the past 10 years, Hospitality Contract Services has provided FF&E Purchasing and Project Management on many of our hotel properties, both new construction and partial to full renovation.  Their commitment to the success of these projects has resulted in successful on-time and in-budget projects.

With their team oriented approach to projects, they create close working relationships with our other consultants, from the interior designer and architect, to the general contractor, FF&E installer, and ultimately the hotel staff ensuring that the needs of each is met. On more than one occasion their staff has provided us with alternate selections to reduce costs while still maintaining quality and overall design criteria. I would and have on numerous occasions recommended Hospitality Contract Services as an FF&E Contract Purchasing Consultant to other organizations.


Lauri King
Director of Purchasing

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